"It's pretty rare these days to find someone who's willing to go that extra mile."
-- Paul Richey, Owner, P.R. Lawncare Inc.

When there's no room for downtime, customers turn to Kohler. "In all the thousands of hours of mowing, I can't tell you when I've had a problem with a KOHLER engine." "I really go out of my way to buy equipment with Kohler engines on them because I know they'll last, and if there is a problem, my dealer has the support and training of Kohler to have us up and running again in no time," says Richey. "The service is impeccable, and they're always willing to help. If I have a piece of equipment break down in the middle of the night, I call my Kohler Dealer." In fact, Richey is such a believer in Kohler dependability that he asked the mechanics at his Kohler Dealer to find a way to swap KOHLER engines into some of his mowers that were sold with another name-brand engine. With a little bit of homework and elbow grease, they got the job done; just another example of why Richey continues to be impressed by the service he's received. "The mechanics are excellent," remarks Richey. "They really know their stuff. They're amazingly good and fast, and will work late on a Friday night to get me back on the road. It's pretty rare these days to find someone who's willing to go that extra mile."